A New Framework to Predict and Visualize Technology Acceptance: A Case Study of Shared Autonomous Vehicles

The burgeoning field of Shared Autonomous Vehicles (SAVs) presents transformative potential for the transport sector, subject to public acceptance. Traditional acceptance models, primarily reliant on Structural Equation Modelling (SEM), often fall short of capturing the complex, non-linear dynamics underlying this acceptance. To address these limitations, this paper proposes a Machine Learning (ML) approach to predict public acceptance of SAVs and employs a chord diagram to visualize the influence of different predictors. This approach reveals nuanced, non-linear relationships between factors at both macro and micro levels, and identifies attitude as the primary predictor of SAV usage intention, followed by perceived risk, perceived usefulness, trust, and perceived ease of use. The framework also uncovers divergent perceptions of these factors among SAV adopters and non-adopters, providing granular insights for strategic initiatives to enhance SAV acceptance. Using SAV acceptance as a case study, our findings contribute a novel, machine learning-based perspective to the discourse on technology acceptance, underscoring the importance of nuanced, data-driven approaches in understanding and fostering public acceptance of emerging transport technologies.