A hallmark of a good XAI system is explanations that users can understand and act on. In many cases, this requires a system to offer causal or counterfactual explanations that are intelligible. Cognitive science can help us understand what kinds of explanations users might expect, and in which format to frame these explanations. We briefly review relevant literature from the cognitive science of explanation, particularly as it concerns teleology, the tendency to explain a decision in terms of the purpose it was meant to achieve. We then report empirical data on how people generate explanations for the behavior of autonomous vehicles, and how they evaluate these explanations. In a first survey, participants (n=54) were shown videos of a road scene and asked to generate either mechanistic, counterfactual, or teleological verbal explanations for a vehicle's actions. In the second survey, a different set of participants (n=356) rated these explanations along various metrics including quality, trustworthiness, and how much each explanatory mode was emphasized in the explanation. Participants deemed mechanistic and teleological explanations as significantly higher quality than counterfactual explanations. In addition, perceived teleology was the best predictor of perceived quality and trustworthiness. Neither perceived teleology nor quality ratings were affected by whether the car whose actions were being explained was an autonomous vehicle or was being driven by a person. The results show people use and value teleological concepts to evaluate information about both other people and autonomous vehicles, indicating they find the 'intentional stance' a convenient abstraction. We make our dataset of annotated video situations with explanations, called Human Explanations for Autonomous Driving Decisions (HEADD), publicly available, which we hope will prompt further research.
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