Virtual reality (VR) technology is commonly used in entertainment applications; however, it has also been deployed in practical applications in more serious aspects of our lives, such as safety. To support people working in dangerous industries, VR can ensure operators manipulate standardized tasks and work collaboratively to deal with potential risks. Surprisingly, little research has focused on how people can collaboratively work in VR environments. Few studies have paid attention to the cognitive load of operators in their collaborative tasks. Once task demands become complex, many researchers focus on optimizing the design of the interaction interfaces to reduce the cognitive load on the operator. That approach could be of merit; however, it can actually subject operators to a more significant cognitive load and potentially more errors and a failure of collaboration. In this paper, we propose a new collaborative VR system to support two teleoperators working in the VR environment to remote control an uncrewed ground vehicle. We use a compared experiment to evaluate the collaborative VR systems, focusing on the time spent on tasks and the total number of operations. Our results show that the total number of processes and the cognitive load during operations were significantly lower in the two-person group than in the single-person group. Our study sheds light on designing VR systems to support collaborative work with respect to the flow of work of teleoperators instead of simply optimizing the design outcomes.
翻译:虚拟现实(VR)技术通常用于娱乐应用;然而,在娱乐应用中通常使用虚拟现实(VR)技术;然而,它也被用于我们生活中更为严肃的方面的实际应用,例如安全;为支持在危险行业工作的人,VR可以确保操作者操作标准化的任务,并合作应对潜在风险;令人惊讶的是,研究很少侧重于人们如何在VR环境中合作工作;很少有研究关注操作者在合作任务中的认知负荷;一旦任务需求变得复杂,许多研究人员侧重于优化互动界面的设计,以减少操作者的认知负荷;但这种做法可能有好处;但是,它实际上可以使操作者承受更重大的认知负荷,而且可能有更多的错误和协作失败;在本文件中,我们提议一个新的合作VR系统支持在VR环境中工作的双机手远程控制,以远程控制一个未封闭的地面飞行器;我们使用比较实验来评价合作VR系统,侧重于任务和操作的总数;我们的结果显示,在操作过程中,操作过程和认知负荷的总数在两个运行者组中大大低于在设计一人际系统时对一流工作进行的最优化研究。