AI and the Future of Work in Statistical Quality Control: Insights from a First Attempt to Augmenting ChatGPT with an SQC Knowledge Base (ChatSQC)

We introduce ChatSQC, an innovative chatbot system that combines the power of OpenAI's Large Language Models (LLM) with a specific knowledge base in Statistical Quality Control (SQC). Our research focuses on enhancing LLMs using specific SQC references, shedding light on how data preprocessing parameters and LLM selection impact the quality of generated responses. By illustrating this process, we hope to motivate wider community engagement to refine LLM design and output appraisal techniques. We also highlight potential research opportunities within the SQC domain that can be facilitated by leveraging ChatSQC, thereby broadening the application spectrum of SQC. A primary goal of our work is to equip practitioners with a tool capable of generating precise SQC-related responses, thereby democratizing access to advanced SQC knowledge. To continuously improve ChatSQC, we ask the SQC community to provide feedback, highlight potential issues, request additional features, and/or contribute via pull requests through our public GitHub repository. Additionally, the team will continue to explore adding supplementary reference material that would further improve the contextual understanding of the chatbot. Overall, ChatSQC serves as a testament to the transformative potential of AI within SQC, and we hope it will spur further advancements in the integration of AI in this field.