Investigating the Effect of Technostress on the Perceived Organizational Commitment by Mediating Role of Individual Innovation

Purpose: Technology plays a pivotal role in shaping the fate of organizations, both positively and negatively. One of its detrimental consequences is the emergence of "Technostress," a form of destructive stress. This paper investigates the impact of technostress on Perceived Organizational Commitment (POC) through the lens of individual innovation. The objective is to provide valuable insights for organizational managers, enabling them to effectively mitigate the adverse effects of technostress within their teams. Design/Methodology/Approach: This study utilized a questionnaire survey conducted within an Engineering Consulting Company in Iran, with 147 individuals participating, selected according to Morgan's table. Findings: The research findings revealed three crucial insights: (1) Technostress significantly and negatively influences both POC and individual innovation. (2) Individual innovation positively and significantly impacts POC. (3) Individual innovation acts as a mediator between technostress and POC, alleviating the negative impact of technostress on organizational commitment. Research Implications: The study underscores the importance for managers to proactively address technostress-related challenges and promote individual innovation within their organizations. These efforts are vital in enhancing organizational commitment among employees. Originality/Value: This research makes a significant contribution to the field by illuminating the mediating role of individual innovation in the relationship between technostress and perceived organizational commitment. Given the close association of employees in engineering organizations with technology, this study sheds light on the specific challenges faced by this sector, thereby enhancing our understanding of technostress effects in the workplace.