On the Concerns of Developers When Using GitHub Copilot

With the recent advancement of Artificial Intelligence (AI) and the emergence of Large Language Models (LLMs), AI-based code generation tools have achieved significant progress and become a practical solution for software development. GitHub Copilot, referred to as AI pair programmer, utilizes machine learning models that are trained on a large corpus of code snippets to generate code suggestions or auto-complete code using natural language processing. Despite its popularity, there is little empirical evidence on the actual experiences of software developers who work with Copilot. To this end, we conducted an empirical study to understand the issues and challenges that developers face when using Copilot in practice, as well as their underlying causes and potential solutions. We collected data from 476 GitHub issues, 706 GitHub discussions, and 184 Stack Overflow posts, and identified the issues, causes that trigger the issues, and solutions that resolve the issues when using Copilot. Our results reveal that (1) Usage Issue and Compatibility Issue are the most common problems faced by Copilot users, (2) Copilot Internal Issue, Network Connection Issue, and Editor/IDE Compatibility Issue are identified as the most frequent causes, and (3) Bug Fixed by Copilot, Modify Configuration/Setting, and Use Suitable Version are the predominant solutions. Based on the results, we delve into the main challenges users encounter when implementing Copilot in practical development, the possible impact of Copilot on the coding process, aspects in which Copilot can be further enhanced, and potential new features desired by Copilot users.