Status update systems require the timely collection of sensing information for which deploying multiple sensors/servers to obtain diversity gains is considered as a promising solution. In this work, we construct an absorbing Markov chain (AMC) to exactly model Age of Information (AoI) in a discretetime dual-queue (DTDQ) status update system with generate at will (GAW) status updates, discrete phase-type (DPH-type) distributed service times and transmission freezing. Specifically, transmission is frozen for a certain number of slots following the initiation of a transmission, after which one of the two servers is allowed to simultaneously sample the monitored physical process and transmit a status update packet, according to the availabilities and priorities of the two servers. Based on the discrete-time AMC, we provide the exact distributions of both AoI and peak AoI (PAoI), enabling the derivation of arbitrary order moments. In addition, we analytically study the role of freezing using several typical service time distributions, including geometric, uniform, and triangular distributions. The introduction of freezing for DTDQ systems is demonstrated to be significantly beneficial in reducing the mean AoI for various service time distributions. Additionally, we study the impact of the statistical parameters of the service times and heterogeneity between the two servers on the freezing gain, i.e., reduction in mean AoI attained with optimum freezing policies.
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