Deaf and Hard-of-Hearing (DHH) audiences have long complained about caption qualities for many online videos created by individual content creators on video-sharing platforms (e.g., YouTube). However, there lack explorations of practices, challenges, and perceptions of online video captions from the perspectives of both individual content creators and DHH audiences. In this work, we first explore DHH audiences' feedback on and reactions to YouTube video captions through interviews with 13 DHH individuals, and uncover DHH audiences' experiences, challenges, and perceptions on watching videos created by individual content creators (e.g., manually added caption tags could create additional confidence and trust in caption qualities for DHH audiences). We then discover individual content creators' practices, challenges, and perceptions on captioning their videos (e.g., back-captioning problems) by conducting a YouTube video analysis with 189 captioning-related YouTube videos, followed by a survey with 62 individual content creators. Overall, our findings provide an in-depth understanding of captions generated by individual content creators and bridge the knowledge gap mutually between content creators and DHH audiences on captions.
翻译：在这项工作中,我们首先通过与13名DHH个人进行访谈,探索DHH受众对YouTube视频字幕的反馈和反应,并发现DHH受众在观看个人内容创作者制作的视频方面的经验、挑战和看法(例如,人工添加的标题标签可以为DHH受众创造更多信任和信任)时,从个人内容创作者和DHH受众的角度,对在线视频字幕的做法、挑战和看法缺乏探索。在这项工作中,我们首先通过与13名DHH个人进行访谈,探索DHH受众对YouTube视频字幕的反馈和反应,并发现DHHED受众在观看个人内容创作者制作的视频方面的经验、挑战和看法(例如,人工添加的标题标签可以为DHH受众创造更多信任和信任)。然后,我们通过进行YouTube视频视频分析,与189个与YouTube相关字幕相关的视频,随后与62名个人内容创作者进行了调查,从而发现个人内容创作者对单个内容创作者制作的字幕的介绍有深入的了解,并弥合了内容创作者和DHHH字幕受众之间的知识差距。
相关内容
微信扫码咨询专知VIP会员