Business process compliance is a key area of business process management and aims at ensuring that processes obey to compliance constraints such as regulatory constraints or business rules imposed on them. Process compliance can be checked during process design time based on verification of process models and at runtime based on monitoring the compliance states of running process instances. For existing compliance monitoring approaches it remains unclear whether and how compliance violations can be predicted, although predictions are crucial in order to prepare and take countermeasures in time. This work, hence, analyzes existing literature from compliance monitoring as well as predictive process monitoring and provides an updated framework of compliance monitoring functionalities. Moreover, it raises the vision of a comprehensive predictive compliance monitoring system that integrates existing predicate prediction approaches with the idea of employing PPM with different prediction goals such as next activity or remaining time for prediction and subsequent mapping of the prediction results onto the given set of compliance constraints (PCM). For each compliance monitoring functionality we elicit PCM system requirements and assess their coverage by existing approaches. Based on the assessment, open challenges and research directions realizing a comprehensive PCM system are elaborated.
翻译:业务流程合规是业务流程管理的一个关键领域,其目的是确保各进程遵守合规制约,例如监管制约或对其施加的业务规则; 可以在流程设计期间,根据对流程模式的核查,检查流程合规情况; 在运行过程中监测合规状况的基础上,在运行过程中的运行时间,检查流程合规情况; 对于现有的合规监测方法,尚不清楚是否和如何预测违反合规情况,尽管预测对于及时准备和采取应对措施至关重要; 因此,这项工作分析了合规监测以及预测流程监测的现有文献,并提供了合规监测功能的最新框架; 此外,它提出了综合预测性合规监测系统的愿景,将现有上游预测方法与采用不同预测目标的设想相结合,如下一个活动或剩余时间预测和随后在设定的合规制约(PCM)中绘制预测结果图。 对于每个合规监测功能,我们提出PCM系统要求,并用现有方法评估其覆盖范围。</s>