Serverless is an emerging cloud computing paradigm that facilitates developers to focus solely on the application logic rather than provisioning and managing the underlying infrastructure. The inherent characteristics such as scalability, flexibility, and cost efficiency of serverless computing, attracted many companies to migrate their legacy applications toward this paradigm. However, the stateless nature of serverless requires careful migration planning, consideration of its subsequent implications, and potential challenges. To this end, this study investigates the intentions, strategies, and technical and organizational challenges while migrating to a serverless architecture. We investigated the migration processes of 11 systems across diverse domains by conducting 15 in-depth interviews with professionals from 11 organizations. we also presented a detailed discussion of each migration case. Our findings reveal that large enterprises primarily migrate to enhance scalability and operational efficiency, while smaller organizations intend to reduce the cost. Furthermore, organizations use a domain-driven design approach to identify the use case and gradually migrate to serverless using a strangler pattern. However, migration encounters technical challenges i.e., testing event-driven architecture, integrating with the legacy system, lack of standardization, and organizational challenges i.e., mindset change and hiring skilled serverless developers as a prominent. The findings of this study provide a comprehensive understanding that can guide future implementations and advancements in the context of serverless migration.
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