User experience designers are facing increasing scrutiny and criticism for creating harmful technologies, leading to a pushback against unethical design practices. While clear-cut harmful practices such as dark patterns have received attention, trends towards automation, personalization, and recommendation present more ambiguous ethical challenges. To address potential harm in these "gray" instances, we propose the concept of "bright patterns" - persuasive design solutions that prioritize user goals and well-being over their desires and business objectives. The ambition of this paper is threefold: to define the term "bright patterns", to provide examples of such patterns, and to advocate for the adoption of bright patterns through policymaking.
翻译:用户体验设计师因创造有害技术而面临越来越多的审查和批评,这导致了对不道德的设计实践的反弹。虽然像黑暗模式这样的明显有害实践引起了关注,但自动化、个性化和推荐趋势也呈现出更加模糊的伦理挑战。为了应对这些“灰色”情况下的潜在危害,我们提出了“明亮模式”的概念 - 优先考虑用户目标和福祉而非他们的欲望和商业目标的有说服力设计解决方案。本文的目标是三重的:定义“明亮模式”这一术语,提供此类模式的示例,并通过制定政策倡导采用明亮模式。