Often robots are seen as a means to an end to fulfill a logical objective task. Android robots, on the other hand, provide new possibilities to fulfill emotional tasks and could therefore be integrated into assistive scenarios. We explored this possibility by letting older adults and stakeholders have a conversation with an android robot capable of expressing emotion through facial expressions. The study was carried out with a wizard-of-oz approach and data collected with a mixed methods approach. We found that the participants were encouraged to speak more with the robot due to its smile. Simultaneously, many ethical questions were raised about transparency and manipulation. Our research can give valuable insight into the reaction of older adults to android robots that show emotions.
翻译:通常情况下,机器人被视为满足逻辑目标任务的手段。而安卓机器人提供了完成情感任务的新可能,并因此可以被整合到援助场景中。我们通过让老年人和利益相关者与一台可以通过面部表情表达情感的安卓机器人进行对话,探索了这种可能性。该研究是以“巫师之口”(wizard-of-oz)的方法进行的,并使用混合方法收集数据。我们发现,由于机器人微笑的缘故,参与者更愿意与机器人进行交谈。与此同时,许多关于透明度和操纵的伦理问题被提出。我们的研究可以为老年人对表现情感的安卓机器人的反应提供有价值的见解。