Today's conflicts are becoming increasingly complex, fluid and fragmented, often involving a host of national and international actors with multiple and often divergent interests. This development poses significant challenges for conflict mediation, as mediators struggle to make sense of conflict dynamics, such as the range of conflict parties and the evolution of their political positions, the distinction between relevant and less relevant actors in peace-making, or the identification of key conflict issues and their interdependence. International peace efforts appear ill-equipped to successfully address these challenges. While technology is already being experimented with and used in a range of conflict related fields, such as conflict predicting or information gathering, less attention has been given to how technology can contribute to conflict mediation. This case study contributes to emerging research on the use of state-of-the-art machine learning technologies and techniques in conflict mediation processes. Using dialogue transcripts from peace negotiations in Yemen, this study shows how machine-learning can effectively support mediating teams by providing them with tools for knowledge management, extraction and conflict analysis. Apart from illustrating the potential of machine learning tools in conflict mediation, the paper also emphasises the importance of interdisciplinary and participatory, co-creation methodology for the development of context-sensitive and targeted tools and to ensure meaningful and responsible implementation.
翻译:今天的冲突正变得越来越复杂、多变和支离破碎,往往涉及一系列具有多重和往往不同利益的国家和国际行为者,这种发展对冲突调解提出了重大挑战,因为调解人努力理解冲突动态,例如冲突各方的范围及其政治立场的演变、相关和不太相关的行为者在建立和平中的区别、或确定关键的冲突问题及其相互依存性。国际和平努力似乎不足以成功地应对这些挑战。虽然技术已经试验并用于一系列与冲突有关的领域,例如冲突预测或信息收集,但对技术如何有助于冲突调解却不太重视。本案例研究有助于对冲突调解过程中使用最先进的机器学习技术和技巧进行研究。本研究报告利用也门和平谈判的对话记录,表明机器学习如何有效地支持调解小组,向它们提供知识管理、提取和冲突分析的工具。除了说明在冲突调解中机器学习工具的潜力外,文件还强调了跨学科和参与性、共同创造方法的重要性,以发展对背景敏感和有针对性的工具,并确保有意义地执行。