Data collection through the Internet of Things (IoT) devices, or smart devices, in commercial buildings enables possibilities for increased convenience and energy efficiency. However, such benefits face a large perceptual challenge when being implemented in practice, due to the different ways occupants working in the buildings understand and trust in the data collection. The semi-public, pervasive, and multi-modal nature of data collection in smart buildings points to the need to study occupants' understanding of data collection and notification preferences. We conduct an online study with 492 participants in the US who report working in smart commercial buildings regarding: 1) awareness and perception of data collection in smart commercial buildings, 2) privacy notification preferences, and 3) potential factors for privacy notification preferences. We find that around half of the participants are not fully aware of the data collection and use practices of IoT even though they notice the presence of IoT devices and sensors. We also discover many misunderstandings around different data practices. The majority of participants want to be notified of data practices in smart buildings, and they prefer push notifications to passive ones such as websites or physical signs. Surprisingly, mobile app notification, despite being a popular channel for smart homes, is the least preferred method for smart commercial buildings.
翻译:通过互联网收集商业建筑中的东西(IoT)装置或智能装置的数据,使得有可能提高方便性和能源效率,但是,在实际实施时,这些好处在概念上面临巨大的挑战,因为建筑内居住者理解和信任数据收集的方式不同。智能建筑中数据收集的半公开、普遍和多模式性质表明需要研究居住者对数据收集和通知偏好的理解。我们与美国492名报告在智能商业建筑中工作的参与者进行了在线研究,涉及:(1) 智能商业建筑对数据收集的认识和认识,(2) 隐私通知偏好,和(3) 隐私通知偏好的潜在因素。我们发现,大约一半的参与者虽然注意到IoT装置和传感器的存在,但并不完全了解IoT的数据收集和使用做法。我们还发现,关于不同数据做法有许多误解。大多数参与者希望被告知智能建筑中的数据做法,他们更愿意将通知推给被动者,例如网站或物理标志。令人惊讶的是,移动应用程序通知尽管是智能建筑的流行渠道,但对智能建筑来说是最不可取的方法。</s>