During a global pandemic, how can we best prompt social media users to demonstrate discernment in sharing information online? We ran a contextual adaptive experiment on Facebook Messenger with users in Kenya and Nigeria and tested 40 combinations of interventions aimed at decreasing intentions to share misinformation while maintaining intentions to share factual posts related to COVID-19. We estimate precise null effects of showing users warning flags or suggesting related articles alongside misleading posts, tactics used by social media platforms. Instead, users share more discerningly when they are given tips for spotting misinformation or are nudged to consider information's accuracy, reducing misinformation sharing by 7.5% and 4.5% relative to control, respectively. We find significant heterogeneity in response to these treatments across users, indicating tips and the accuracy nudge affect outcomes through separate mechanisms. These low-cost, scalable interventions have the potential to improve the quality of information circulating online.
翻译:在一场全球大流行期间,我们怎样才能最好地促使社交媒体用户在网上共享信息中展示辨识力?我们在脸书信使上与肯尼亚和尼日利亚的用户进行了背景适应性实验,并测试了40种干预措施组合,旨在减少分享错误信息的意图,同时保持分享与COVID-19有关的事实文章的意图。我们估计显示用户警告旗帜或建议相关文章与误导性文章、社交媒体平台使用的策略一样的准确无效效果。相反,当用户得到识别错误信息提示或被逼考虑信息准确性时,或被迫考虑信息准确性,分别将信息共享率减少7.5%和相对于控制率的4.5%。我们发现,针对这些用户之间的治疗,我们发现存在相当大的差异性,通过不同的机制表明提示和准确度影响结果。这些低成本、可扩展的干预措施有可能提高在线传播信息的质量。