Whether investigating research questions or designing systems, many researchers and designers need to engage users with their personal data. However, it is difficult to successfully design user-facing tools for interacting with personal data without first understanding what users want to do with their data. Techniques for raw data exploration, sketching, or physicalization can avoid the perils of tool development, but prevent direct analytical access to users' rich personal data. We present a new method that directly tackles this challenge: the data engagement interview. This interview method incorporates an analyst to provide real-time personal data analysis, granting interview participants opportunities to directly engage with their data, and interviewers to observe and ask questions throughout this engagement. We describe the method's development through a case study with asthmatic participants, share insights and guidance from our experience, and report a broad set of insights from these interviews.
翻译:无论是调查研究问题还是设计系统,许多研究人员和设计师都需要让用户使用其个人数据,然而,如果不首先了解用户想要用其数据做什么,就很难成功地设计出与个人数据互动的以用户为主的工具。原始数据勘探、草图绘制或物理化的技术可以避免工具开发的危险,但防止直接分析获取用户丰富的个人数据。我们提出了一个直接应对这一挑战的新方法:数据接触访谈。这种访谈方法包括一名分析员,提供实时个人数据分析,给予访谈参与者直接接触其数据的机会,以及在整个接触过程中观察和提问的访谈者。我们通过与哮喘参与者进行案例研究,描述该方法的发展情况,分享我们经验中的深刻见解和指导,并报告从这些访谈中获得的广泛见解。