Process analytics aims to gain insights into the behaviour and performance of business processes through the analysis of event logs, which record the execution of processes. With the widespread use of the Internet of Things (IoT), IoT data has become readily available and can provide valuable context information about business processes. As such, process analytics can benefit from incorporating IoT data into event logs to support more comprehensive, context-aware analyses. However, most existing studies focus on enhancing business process models with IoT data, whereas little attention has been paid to incorporating IoT data into event logs for process analytics. Hence, this paper aims to systematically integrate IoT data into event logs to support context-aware process analytics. To this end, we propose AMORETTO - a method for deriving IoT-enriched event logs. Firstly, we provide a classification of context data, referred to as the IoT-Pro context classification, which encompasses two context dimensions: IoT context and process context. Next, we present a method for integrating IoT data with event logs, guided by IoT-Pro, to yield IoT-enriched event logs. To demonstrate the applicability of AMORETTO, we applied it to a real-life use case and examined whether the derived IoT-enriched event log sufficed to address certain specific analytical questions.
翻译:分析过程的目的是通过分析记录过程执行情况的事件日志,深入了解业务流程的行为和业绩。随着对事件日志的分析,IoT数据变得容易获得,能够提供关于业务流程的宝贵背景信息。因此,将IoT数据纳入事件日志有助于进程分析,以支持更全面的背景意识分析。然而,大多数现有研究的重点是用IoT数据加强业务流程模型,而很少注意将IoT数据纳入进程分析过程的活动日志。因此,本文旨在系统地将IoT数据纳入事件日志,以支持对背景的认识进程分析。为此,我们建议AMORETTO(一种将IoT数据纳入事件日志的方法),用于生成IoT丰富事件日志,以支持更全面的背景分析。首先,我们提供背景数据的分类,称为IoT-Pro背景分类,包括两个内容丰富的背景:IoT背景和进程背景。接下来,我们提出了将IoT数据与事件日志数据整合到对事件日志的应用性,我们用IO-RERT来演示一个具体事件日志。