Perhaps the most controversial questions in the study of online platforms today surround the extent to which platforms can intervene to reduce the societal ills perpetrated on them. Up for debate is whether there exist any effective and lasting interventions a platform can adopt to address, e.g., online bullying, or if other, more far-reaching change is necessary to address such problems. Empirical work is critical to addressing such questions. But it is also challenging, because it is time-consuming, expensive, and sometimes limited to the questions companies are willing to ask. To help focus and inform this empirical work, we here propose an agent-based modeling (ABM) approach. As an application, we analyze the impact of a set of interventions on a simulated online dating platform on the lack of long-term interracial relationships in an artificial society. In the real world, a lack of interracial relationships are a critical vehicle through which inequality is maintained. Our work shows that many previously hypothesized interventions online dating platforms could take to increase the number of interracial relationships from their website have limited effects, and that the effectiveness of any intervention is subject to assumptions about sociocultural structure. Further, interventions that are effective in increasing diversity in long-term relationships are at odds with platforms' profit-oriented goals. At a general level, the present work shows the value of using an ABM approach to help understand the potential effects and side effects of different interventions that a platform could take.
翻译:也许今天在线平台研究中最有争议的问题围绕平台干预以减少社会弊病对社会造成的弊病的程度,或许今天在线平台研究中最有争议的问题围绕的是平台能够干预以减少社会弊病的程度。 辩论的关键在于平台能否采取有效和持久的干预措施来解决这些问题,例如网上欺凌,或者是否有必要进行其他意义更深远的变革来解决这些问题。 经验性工作对于解决这些问题至关重要。 但它也具有挑战性,因为它耗时、费用昂贵,有时仅限于公司愿意询问的问题。 为了帮助关注和通报这一经验性工作,我们在此建议一种基于代理的建模(ABM)方法。 作为一种应用,我们分析一套针对模拟在线约会平台的干预措施对人造社会中缺乏长期种族间关系的影响。 在现实世界中,缺乏种族间关系是维持不平等的关键工具。 我们的工作表明,许多先前规模不足的在线约会平台可以增加其网站的种族间关系数量,其效果有限,任何干预措施的有效性都取决于社会文化结构的假设。 此外,我们分析一套模拟在线约会平台对模拟干预的影响,即利用当前多样化的平台的有效影响来理解长期的汇率。