In recent years, conversational agents have provided a natural and convenient access to useful information in people's daily life, along with a broad and new research topic, conversational question answering (QA). Among the popular conversational QA tasks, conversational open-domain QA, which requires to retrieve relevant passages from the Web to extract exact answers, is more practical but less studied. The main challenge is how to well capture and fully explore the historical context in conversation to facilitate effective large-scale retrieval. The current work mainly utilizes history questions to refine the current question or to enhance its representation, yet the relations between history answers and the current answer in a conversation, which is also critical to the task, are totally neglected. To address this problem, we propose a novel graph-guided retrieval method to model the relations among answers across conversation turns. In particular, it utilizes a passage graph derived from the hyperlink-connected passages that contains history answers and potential current answers, to retrieve more relevant passages for subsequent answer extraction. Moreover, in order to collect more complementary information in the historical context, we also propose to incorporate the multi-round relevance feedback technique to explore the impact of the retrieval context on current question understanding. Experimental results on the public dataset verify the effectiveness of our proposed method. Notably, the F1 score is improved by 5% and 11% with predicted history answers and true history answers, respectively.
翻译:近些年来,谈话代理人提供了自然和方便的获取人们日常生活中有用信息的途径,同时提供了广泛和新的研究主题,即对话问答。在广受欢迎的对话问答任务中,需要从网上检索相关段落以获取准确答案的谈话开放域域质量A更实际,但较少研究。主要的挑战是如何在对话中很好地捕捉和充分探索历史背景,以促进有效的大规模检索。目前的工作主要利用历史问题来完善当前问题或加强其代表性,但历史答案与当前对话答案之间的关系(对任务也至关重要)却完全被忽视。为了解决这一问题,我们提出了一个新的图表指导检索方法,以模拟跨对话周期的答案之间的关系。特别是,它利用由包含历史答案和当前潜在答案的超链接段落所衍生的一段段落,以检索更相关的段落,以便随后的答案。此外,为了在历史背景中收集更多的互补信息,我们还提议将多层次相关反馈技术纳入到对任务至关重要的讨论中。为了应对这一问题,我们提出了一个新的图表-图表指导检索方法,用以分别探索当前历史排名中的有效性,通过实验性数据对当前历史背景的精确度的答案。