Celebrities and influencers are harassed online on a daily basis. Online harassment mentally disturbs celebrities/influencers and negatively affects society. However, limited studies have been conducted on online harassment victimization of celebrities and influencers, and its effects remain unclear. We surveyed Japanese celebrities and influencers ($N=213$) about online harassment victimization, emotional damage, and action against offenders and revealed that various forms of online harassment were prevalent. Some victims used the anti-harassment functions provided by weblogs and social media systems (e.g., blocking/muting/reporting offender accounts and closing comment forms), talked about their victimization to close people, and contacted relevant authorities for concrete legal actions (talent agencies, legal consultants, and police). By contrast, some victims felt compelled to accept harassment and did not initiate actions for smaller offenses. We proposed several approaches to support victims, inhibit online harassment, and educate people. Our research would contribute that platforms establish a support system against online harassment.
翻译:网上骚扰使名人/影响者受到骚扰,并给社会带来负面影响。然而,对名人和影响者的网上骚扰受害情况进行了有限的研究,其影响仍然不清楚。我们调查了日本名人和影响者关于网上骚扰受害情况、精神伤害和对罪犯采取行动的情况(N=213美元),发现各种形式的网上骚扰十分普遍。一些受害者利用了网上博客和社会媒体系统提供的反骚扰功能(例如屏蔽/调换/举报罪犯账户和封闭评论表格),谈论了他们受到近亲伤害的情况,并就具体的法律行动与有关当局(政府机构、法律顾问和警察)进行了联系。相比之下,一些受害者感到不得不接受骚扰,没有针对较小的犯罪采取行动。我们提出了几种支持受害者、禁止在线骚扰和教育人民的办法。我们的研究将有助于平台建立打击网上骚扰的支持系统。