Social media has played a huge part on how people get informed and communicate with one another. It has helped people express their needs due to distress especially during disasters. Because posts made through it are publicly accessible by default, Twitter is among the most helpful social media sites in times of disaster. With this, the study aims to assess the needs expressed during calamities by Filipinos on Twitter. Data were gathered and classified as either disaster-related or unrelated with the use of Na\"ive Bayes classifier. After this, the disaster-related tweets were clustered per disaster type using Incremental Clustering Algorithm, and then sub-clustered based on the location and time of the tweet using Density-based Spatiotemporal Clustering Algorithm. Lastly, using Support Vector Machines, the tweets were classified according to the expressed need, such as shelter, rescue, relief, cash, prayer, and others. After conducting the study, results showed that the Incremental Clustering Algorithm and Density-Based Spatiotemporal Clustering Algorithm were able to cluster the tweets with f-measure scores of 47.20% and 82.28% respectively. Also, the Na\"ive Bayes and Support Vector Machines were able to classify with an average f-measure score of 97% and an average accuracy of 77.57% respectively.
翻译:社会媒体对于人们如何了解和沟通有着巨大作用。 它帮助人们表达他们因灾难而需要的需求, 特别是在灾害发生时。 由于通过推特发布的文章可以默认地向公众开放, 因此Twitter是灾难发生时最有用的社交媒体网站之一。 因此, 研究旨在评估菲律宾人在Twitter上灾害期间表达的需求。 数据被收集并分类为与灾害相关或与使用Na\'ve Bayes分类器无关。 之后, 与灾害有关的推特被利用递增聚群集 Algorithm 和 Densition- Spatiotemologing Algorithm 组合起来, 然后再根据Twitter的位置和时间进行分组。 使用基于Density的Spatatototom Algorithm, 推特是灾难发生时最有用的社交媒体网站之一。 最后, 利用支持媒介机器, 将推特按明示需求分类, 如住所、救援、救济、现金、祈祷等。 在进行研究后, 结果表明, 递增聚群集的Algorimational 和Dopteal Grom 组合能够分别以47. 20 和平均的推算算出97%的推算为平均比例。