Facility management, which concerns the administration, operations, and mainte-nance of buildings, is a sector undergoing significant changes while becoming digitalized and data driven. In facility management sector, companies seek to ex-tract value from data about their buildings. As a consequence, craftsmen, such as janitors, are becoming involved in data curation. Data curation refers to activities related to cleaning, assembling, setting up, and stewarding data to make them fit existing templates. Craftsmen in facility management, despite holding a pivotal role for successful data curation in the domain, are understudied and disregarded. To remedy this, our holistic case study investigates how janitors' data curation practices shape the data being produced in three facility management organiza-tions. Our findings illustrate the unfortunate that janitors are treated more like a sensor than a human data curator. This treatment makes them less engaged in data curation, and hence do not engage in a much necessary correction of essential fa-cility data. We apply the conceptual lens of invisible work - work that blends into the background and is taken for granted - to explain why this happens and how data comes to be. The findings also confirm the usefulness of a previously pro-posed analytical framework by using it to interpret data curation practices within facility management. The paper contributes to practitioners by proposing training and education in data curation.
翻译:涉及建筑物管理、操作和主控设施的设施管理是一个部门,正在发生重大变化,同时成为数字化和数据驱动的部门。在设施管理部门,公司寻求从建筑物数据中提取价值,结果,工匠,如清洁工正在参与数据整理工作。数据整理是指与清洁、组装、设置和管理数据有关的活动,以使数据符合现有模板。设施管理中的工匠尽管在成功整理领域数据方面发挥着关键作用,但却受到忽视和忽视。为了纠正这一点,我们的整体案例研究调查了清洁工的数据整理做法如何影响其三个设施管理组织中生成的数据。我们的调查结果表明,工匠受到的处理更像传感器而不是人类数据整理员。这种处理使他们较少参与数据整理工作,因此没有参与对基本水利数据进行非常必要的校正。我们采用了无形工作的概念透镜,将这项工作融合到背景中并被认可。为了纠正这一点,我们的全面案例研究调查了清洁工在三个设施管理组织中是如何形成数据整理做法的。我们的调查结论表明,在分析分析过程中,数据如何通过分析分析分析方法来推动数据解释。