We report findings from a case study of a large agile information systems development (ISD) organization`s sudden transformation to distributed, digital work in the context of the Covid-19 pandemic. It seeks to understand how knowledge creation and sharing changes. The findings show various forms of distance being introduced, digital tool usage, increased task orientation, and variations across teams. To analyze the findings, we use the concepts of large-scale collaborations and sociability. Large-scale collaboration offers a socio-technical perspective on tackling distributed knowledge sharing and creation in the presence of multiple, loosely coupled partners using digital tools for collaboration. We show what the digital tools afford using the concept of sociability. We discuss how distributed digital practices make teams more task-oriented and that creating and maintaining sociability, a key issue for knowledge sharing in agile ISD organizations, require relation oriented communication during practical problem solving using digital tools.
翻译:我们报告关于大型灵活信息系统开发组织在Covid-19大流行背景下突然向分布式数字化工作转变的案例研究的结果,目的是了解知识创造和分享的变化,研究结果显示了不同形式的远程引入、数字工具使用、任务导向增加和跨团队差异。为了分析研究结果,我们采用了大规模协作和可交流性的概念。大规模协作提供了社会-技术视角,在利用数字工具进行协作的多个松散伙伴在场的情况下,解决分布式知识共享和创造问题。我们展示了使用可交流性概念的数字化工具可以提供什么。我们讨论了传播式数字做法如何使团队更加注重任务,以及创建和维持可交流性,这是灵活智能信息开发组织知识共享的一个关键问题。在使用数字工具解决实际问题时,需要以关系为导向的沟通。