Effective query reformulation is pivotal in narrowing the gap between a user's exploratory search behavior and the identification of relevant products in e-commerce environments. While traditional approaches predominantly model query rewrites as isolated pairs, they often fail to capture the sequential and transitional dynamics inherent in real-world user behavior. In this work, we propose a novel framework that explicitly models transitional queries--intermediate reformulations occurring during the user's journey toward their final purchase intent. By mining structured query trajectories from eBay's large-scale user interaction logs, we reconstruct query sequences that reflect shifts in intent while preserving semantic coherence. This approach allows us to model a user's shopping funnel, where mid-journey transitions reflect exploratory behavior and intent refinement. Furthermore, we incorporate generative Large Language Models (LLMs) to produce semantically diverse and intent-preserving alternative queries, extending beyond what can be derived through collaborative filtering alone. These reformulations can be leveraged to populate Related Searches or to power intent-clustered carousels on the search results page, enhancing both discovery and engagement. Our contributions include (i) the formal identification and modeling of transitional queries, (ii) the introduction of a structured query sequence mining pipeline for intent flow understanding, and (iii) the application of LLMs for scalable, intent-aware query expansion. Empirical evaluation demonstrates measurable gains in conversion and engagement metrics compared to the existing Related Searches module, validating the effectiveness of our approach in real-world e-commerce settings.
翻译:有效的查询重构对于缩小用户在电子商务环境中的探索性搜索行为与相关产品识别之间的差距至关重要。传统方法主要将查询改写建模为孤立的配对,往往无法捕捉现实用户行为中固有的序列性和过渡性动态。在本研究中,我们提出了一种新颖框架,显式地建模过渡性查询——即用户在达成最终购买意图的旅程中出现的中间重构。通过从eBay大规模用户交互日志中挖掘结构化查询轨迹,我们重建了反映意图转变同时保持语义连贯性的查询序列。该方法使我们能够对用户的购物漏斗进行建模,其中旅程中期的过渡反映了探索性行为和意图细化。此外,我们引入生成式大语言模型(LLMs)来产生语义多样且保持意图的替代查询,其能力超越了仅通过协同过滤所能推导的范围。这些重构结果可用于填充"相关搜索"模块,或驱动搜索结果页面上基于意图聚类的轮播展示,从而增强发现能力和用户参与度。我们的贡献包括:(i)对过渡性查询的形式化识别与建模;(ii)引入用于意图流理解的结构化查询序列挖掘流程;(iii)应用LLMs实现可扩展的、意图感知的查询扩展。实证评估表明,相较于现有的"相关搜索"模块,我们的方法在转化率和参与度指标上均取得了可量化的提升,验证了该方法在真实电子商务场景中的有效性。