Process analytics is the field focusing on predictions for individual process instances or overall process models. At the instance level, various novel techniques have been recently devised, tackling next activity, remaining time, and outcome prediction. At the model level, there is a notable void. It is the ambition of this paper to fill this gap. To this end, we develop a technique to forecast the entire process model from historical event data. A forecasted model is a will-be process model representing a probable future state of the overall process. Such a forecast helps to investigate the consequences of drift and emerging bottlenecks. Our technique builds on a representation of event data as multiple time series, each capturing the evolution of a behavioural aspect of the process model, such that corresponding forecasting techniques can be applied. Our implementation demonstrates the accuracy of our technique on real-world event log data.
翻译:过程分析是侧重于预测单个过程实例或总体过程模型的实地,在实例一级,最近设计了各种新颖技术,处理下一个活动、剩余时间和结果预测。在模型一级,有一个显著的空白。这是本文件填补这一空白的雄心。为此,我们开发了一种技术,用历史事件数据预测整个过程模型。预测模型是一个未来过程模型,代表整个过程可能的未来状态。这种预测有助于调查漂移和新出现的瓶颈的后果。我们的技术建立在以多时间序列形式显示事件数据的基础上,每个数据都捕捉到过程模型行为方面的演变,从而可以应用相应的预测技术。我们的实施显示了我们对现实世界事件日志数据的准确性。