This supplementary paper aims to introduce the Multidimensional Service Quality Scoring System (MSQs), a review-based method for quantifying host service quality mentioned and employed in the paper Exit and transition: Exploring the survival status of Airbnb listings in a time of professionalization. MSQs is not an end-to-end implementation and is essentially composed of three pipelines, namely Data Collection and Preprocessing, Objects Recognition and Grouping, and Aspect-based Service Scoring. Using the study mentioned above as a case, the technical details of MSQs are explained in this article.
翻译:本补充文件旨在采用多层面服务质量分类系统(MSQs),这是在文件《退出和过渡:探索在专业化时期Airbnb名单的存续状况:探索Airbnb 名单》中提及和使用的一种基于审查的量化主机服务质量的方法;MSQs不是端到端执行,基本上由三个管道组成,即数据收集和预处理、物体识别和分组以及基于外观的服务分类;利用上述研究作为实例,在本条中解释MSQs的技术细节。