Development of task guidance systems for aiding humans in a situated task remains a challenging problem. The role of search (information retrieval) and conversational systems for task guidance has immense potential to help the task performers achieve various goals. However, there are several technical challenges that need to be addressed to deliver such conversational systems, where common supervised approaches fail to deliver the expected results in terms of overall performance, user experience and adaptation to realistic conditions. In this preliminary work we first highlight some of the challenges involved during the development of such systems. We then provide an overview of existing datasets available and highlight their limitations. We finally develop a model-in-the-loop wizard-of-oz based data collection tool and perform a pilot experiment.
翻译:制定任务指导系统,帮助处于某一特定任务的人,这仍然是一个具有挑战性的问题,搜索(信息检索)和对话系统的作用对于帮助任务执行者实现各种目标具有巨大的潜力,然而,在提供这种对话系统方面,需要应对若干技术挑战,因为共同监督的方法未能在总体性能、用户经验和适应现实条件方面产生预期结果。在这项初步工作中,我们首先强调开发这些系统过程中涉及的一些挑战。然后,我们对现有数据集进行概述,并突出其局限性。我们最后开发了一个基于模型的“oop-loop-oz-sergard-oz”数据收集工具,并进行试点试验。