Fake news is a prevalent problem that can undermine citizen engagement and become an obstacle to the goals of civic tech. To understand consumers' reactions and actions towards fake news, and their trust in various news media, we conducted a survey in Singapore. We found that fake news stem largely from instant messaging apps and social media, and that the problem of fake news was attributed more to its sharing than to its creation. Verification of news was done mainly by using a search engine to check and cross-reference the news. Amongst the top three sources to obtain news, there was low trust reported in social media, high trust in local news channels, and highest trust in government communication platforms. The strong trust in government communication platforms suggests that top-down civic tech initiatives may have great potential to effectively manage fake news and promote citizen engagement in Singapore.
翻译：假新闻是一个普遍的问题,它会破坏公民的参与,成为公民技术目标的障碍。为了了解消费者对假新闻的反应和行动,以及他们对各种新闻媒体的信任,我们在新加坡进行了一次调查。我们发现假新闻主要来自即时信息应用程序和社交媒体,而假新闻问题更多地归因于共享而不是其创建。对新闻的核实主要通过使用搜索引擎来核对和交叉引用新闻。在获取新闻的三大来源中,社会媒体中报道的信任度低,对当地新闻渠道的信任度高,对政府通信平台的信任度最高。 对政府通信平台的强烈信任度表明,自上而下的公民技术倡议在有效管理假新闻和促进新加坡公民参与方面具有巨大潜力。
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