Designing effective emergency response management (ERM) systems to respond to incidents such as road accidents is a major problem faced by communities. In addition to responding to frequent incidents each day (about 240 million emergency medical services calls and over 5 million road accidents in the US each year), these systems also support response during natural hazards. Recently, there has been a consistent interest in building decision support and optimization tools that can help emergency responders provide more efficient and effective response. This includes a number of principled subsystems that implement early incident detection, incident likelihood forecasting and strategic resource allocation and dispatch policies. In this paper, we highlight the key challenges and provide an overview of the approach developed by our team in collaboration with our community partners.
翻译:设计有效的应急反应管理系统以应对公路事故等事故是社区面临的一个主要问题,除了每天应对经常发生的事件(每年约2.4亿次紧急医疗服务电话,美国每年500多万次道路事故)之外,这些系统还支持自然灾害期间的应急反应,最近,人们一直关心建立决策支助和优化工具,以帮助应急反应者提供更有效率和更有效的反应,其中包括执行早期事故发现、事故概率预测以及战略资源分配和调度政策的若干原则分系统。我们在本文件中强调了主要挑战,并概述了我们团队与社区伙伴协作制定的办法。