The COVID-19 outbreak has admittedly caused a major disruption worldwide. The interruptions to production, transportation, and mobility have clearly had a significant impact on the well-functioning of the global supply and demand chain. But what happened to the companies developing digital services, such as software. Were they interrupted as much or at all? And how has the enforced Working-From-Home mode impacted their ability to continue to deliver software? We hear that some managers are concerned that their engineers are not working effectively from home, or even lack the motivation to work in general, that teams lose touch and that managers do not notice when things go wrong. In this article, we share our findings from monitoring the situation in an international software company with engineers located in Sweden, USA, and the UK. We analyzed different aspects of productivity, such as developer satisfaction and well-being, activity, communication and collaboration, efficiency and flow based on the archives of commit data, calendar invites, and Slack communication, as well as the internal reports of WFH experiences and 18 interviews. We find that company engineers continue committing code and carry out their daily duties without significant disruptions, while their routines have gradually adjusted to the new norm with new emerging practices and various changes to the old ones. In a way, our message is that there is no news, which is good news. Yet, the experiences gained with the WFH of such scale have already made significant changes in the software industry's future, work from anywhere being an example of major importance.
翻译:COVID-19的爆发显然在全世界造成了严重的混乱。生产、运输和流动性的中断显然对全球供求链的运行产生了重大影响。但是,开发软件等数字服务的公司所发生的事情却对全球供求链的运行产生了重大影响。它们是否中断过多少?执行的“从工作到家庭”模式是如何影响它们继续提供软件的能力的?我们听说,一些管理人员担心他们的工程师没有在家里有效工作,甚至缺乏一般工作动机,团队失去接触,管理人员在事情出错时没有注意到。在本篇文章中,我们分享了我们在一家国际软件公司监测瑞典、美国和联合王国的工程师所处情况的结果。我们分析了生产力的不同方面,例如开发商满意度和福祉、活动、通信与合作、基于承诺数据档案的效率和流动、日历邀请、Slack通信以及联合会经验和18次访谈的内部报告。我们发现,公司工程师继续从事代码工作,在日常工作中没有发生重大干扰,而其日常工作的重要性已经逐渐调整到新的标准,而新的标准、新的标准、新的标准、新的要求、新的格式邀请书和Slack通信以及18次访谈报告。 我们发现,公司工程师们继续履行自己的日常工作已经取得了重大进展。