Reinforcement Learning (RL) systems can be complex and non-interpretable, making it challenging for non-AI experts to understand or intervene in their decisions. This is due in part to the sequential nature of RL in which actions are chosen because of future rewards. However, RL agents discard the qualitative features of their training, making it difficult to recover user-understandable information for "why" an action is chosen. We propose a technique, Experiential Explanations, to generate counterfactual explanations by training influence predictors along with the RL policy. Influence predictors are models that learn how sources of reward affect the agent in different states, thus restoring information about how the policy reflects the environment. A human evaluation study revealed that participants presented with experiential explanations were better able to correctly guess what an agent would do than those presented with other standard types of explanation. Participants also found that experiential explanations are more understandable, satisfying, complete, useful, and accurate. The qualitative analysis provides insights into the factors of experiential explanations that are most useful.
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