Mining and Classifying Privacy and Data Protection Requirements in Issue Reports

Digital and physical footprints are a trail of user activities collected over the use of software applications and systems. As software becomes ubiquitous, protecting user privacy has become challenging. With the increasing of user privacy awareness and advent of privacy regulations and policies, there is an emerging need to implement software systems that enhance the protection of personal data processing. However, existing privacy regulations and policies only provide high-level principles which are difficult for software engineers to design and implement privacy-aware systems. In this paper, we develop a taxonomy that provides a comprehensive set of privacy requirements based on four well-established personal data protection regulations and privacy frameworks, the General Data Protection Regulation (GDPR), ISO/IEC 29100, Thailand Personal Data Protection (PDPA) and Asia-Pacific Economic Cooperation (APEC) privacy framework. These requirements are extracted, classified and refined into a level that can be used to map with issue reports. We have also performed a study on how two large open-source software projects (Google Chrome and Moodle) address the privacy requirements in our taxonomy through mining their issue reports. The paper discusses how the collected issues were classified, and presents the findings and insights generated from our study.