鲜活农产品冷链物流配送的干扰管理模型研究

项目名称： 鲜活农产品冷链物流配送的干扰管理模型研究

项目编号： No.71301020

项目类型： 青年科学基金项目

立项/批准年度： 2014

项目学科： 管理科学

项目作者： 丁秋雷

作者单位： 东北财经大学

项目金额： 20.5万元

中文摘要： 鲜活农产品冷链物流配送过程中发生干扰事件后，如何快速有效地生成使系统扰动最小的调整方案，是目前冷链物流配送亟待解决的难题。本项目以提高冷链物流配送干扰管理决策过程的科学性、实用性为目标，以生成扰动最小的调整方案为突破口，结合行为科学中对人的行为感知的研究方法与运筹学中定量的研究手段，分析干扰事件对客户、分销商、零售商、物流配送运营商和配送业务员等受扰主体的影响，创建鲜活农产品冷链物流配送的干扰管理模型，提出快速高效的求解方法，设计并实现物流配送干扰管理原型系统，并开展初步的应用研究。 本项研究融合运筹学、行为科学、实证研究等学科理论，将人的行为感知纳入物流配送系统的建模中，为解决干扰管理领域扰动分析与度量这一关键问题提供了新思路，为生成扰动最小的物流配送调整方案提供更为实用的定量分析工具，为寻求更为科学实用的多目标优化问题的求解方法进行了有益探索，有利于丰富和完善干扰管理理论。

中文关键词： 物流配送；干扰管理；冷链；鲜活农产品；

英文摘要： It is difficult to generate the new plan effectively for minimizing the negative impact when the disruption occurs in cold chain delivery of fresh agricultural products. This research aims to improve the science of the decision making of disruption management in cold chain delivery by combining the method of behavioral perception in Behavioral Science with the method of quantitative analysis in Operations Research. By analyzing the effects of disruptions on the customer, distributor, shopkeeper, logistics enterprise, and delivery worker, the disruption management model for cold chain delivery of fresh agricultural products is formed and an effective solution method is demonstrated. Furthermore, the Prototype System of disruption management in cold chain delivery of fresh agricultural products is designed and developed, which will be applied to the cold chain delivery center in the city of Dalian. The research is an intersection of the theories of Operations Research, Behavioral Science, and Case Study, which presents a new idea to analyze and measure the deviation cost in the field of disruption management, provides an useful tool of quantitative analysis to obtain the plan that minimizes the negative impact by taking the behavioral perception into consideration, and carried out beneficial exploration for study

英文关键词： logistics distribution；disruption management；cold chain；fresh agricultural products；