Mobile robots have recently been deployed in public spaces such as shopping malls, airports, and urban sidewalks. Most of these robots are designed with human-aware motion planning capabilities but are not designed to communicate with pedestrians. Pedestrians that encounter these robots without prior understanding of the robots' behaviour can experience discomfort, confusion, and delayed social acceptance. In this work we designed and evaluated nonverbal robot motion legibility cues, which communicate a mobile robot's motion intention to pedestrians. We compared a motion legibility cue using Projected Arrows to one using Flashing Lights. We designed the cues to communicate path information, goal information, or both, and explored different Robot Movement Scenarios. We conducted an online user study with 229 participants using videos of the motion legibility cues. Our results show that the absence of cues was not socially acceptable, and that Projected Arrows were the more socially acceptable cue in most experimental conditions. We conclude that the presence and choice of motion legibility cues can positively influence robots' acceptance and successful deployment in public spaces.
翻译:移动机器人最近被部署在购物中心、机场和城市人行道等公共场所。这些机器人大多是设计有人类觉悟的运动规划能力,但并非设计用于与行人沟通。遇到这些机器人而没有事先了解机器人行为的人,会遭遇不适、混乱和延迟社会接受。在这项工作中,我们设计和评价了非语言机器人运动可辨识提示,向行人传达了移动机器人运动的意向。我们比较了使用“预测箭头”和“闪烁灯”的动作可辨识提示。我们设计了信号,以传播路径信息、目标信息或两者,并探索了不同的机器人运动场景。我们利用运动可辨识提示视频与229名参与者进行了在线用户研究。我们的结果显示,缺少提示是社会上无法接受的,在大多数实验条件下,“预测箭头”是社会上更可接受的提示。我们的结论是,存在和选择“运动可辨识提示”可以积极影响机器人接受和成功在公共场所部署。