When discussing future concerns within socio-technical systems in work contexts, we often find descriptions of missed technology development and integration. The experience of technology that fails whilst being integrated is often rooted in dysfunctional epistemological approaches within the research and development process. Thus, ultimately leading to sustainable technology-distrust in work contexts. This is true for organisations which integrate new technologies and for organisations that invent them. Organisations in which we find failed technology development and integrations are in their very nature social systems. Nowadays, those complex social systems act within an even more complex environment. This urges for new anticipation methods for technology development and integration. Gathering of and dealing with complex information in the described context is what we call Anticipation Next. This explorative work uses existing literature from the adjoining research fields of system theory, organizational theory, and socio-technical research to combine various concepts. We end with suggesting a conceptual framework that is supposed to be used in very early stages of technology development and integration for and in work contexts.
翻译:在工作背景下讨论社会-技术系统的未来关注时,我们常常发现对技术开发与整合缺失的描述。技术在整合过程中失败的经验往往植根于研发过程中的功能失调的认知方法。因此,最终导致工作环境中的可持续技术信任。对于整合新技术的组织以及发明新技术的组织来说,情况就是这样。发现技术开发与整合失败的组织是其本质的社会系统。如今,这些复杂的社会系统在更为复杂的环境中运作。这促使人们采用新的预期技术开发和整合方法。在描述的背景下收集和处理复杂信息,我们称之为“预测下一步”。这一探索性工作利用系统理论、组织理论和社会技术研究等并行研究领域的现有文献,将各种概念结合起来。我们最后建议一个概念框架,用于技术发展与整合的早期阶段和工作环境中。