Assessing the trustworthiness of information online is complicated. Literacy-based paradigms are both widely used to help and widely critiqued. We conducted a study with 35 Gen Zers from across the U.S. to understand how they assess information online. We found that they tended to encounter -- rather than search for -- information, and that those encounters were shaped more by social motivations than by truth-seeking queries. For them, information processing is fundamentally a social practice. Gen Zers interpreted online information together, as aspirational members of social groups. Our participants sought information sensibility: a socially-informed awareness of the value of information encountered online. We outline key challenges they faced and practices they used to make sense of information. Our findings suggest that like their information sensibility practices, solutions and strategies to address misinformation should be embedded in social contexts online.
翻译:评估在线信息可信度是复杂的。基于扫盲的范式被广泛用于帮助和广泛批评。我们与来自美国各地的35位泽斯将军进行了一项研究,以了解他们如何在网上评估信息。我们发现,他们往往会遇到信息,而不是搜索信息,这些相遇更受社会动机而不是真相查询的影响。对于他们来说,信息处理基本上是一种社会做法。泽斯将军将在线信息一起解读为社会群体的渴望成员。我们的参与者寻求信息敏感性:社会对在线信息的价值有知情的认识。我们概述了他们面临的主要挑战以及他们用来理解信息的做法。我们的调查结果表明,像他们的信息敏感性做法、解决方案和解决错误信息的战略一样,应当嵌入在线社会环境。</s>