Society is showing signs of strong ideological polarization. When pushed to seek perspectives different from their own, people often reject diverse ideas or find them unfathomable. Work has shown that framing controversial issues using the values of the audience can improve reception of opposing views. In this paper, we present Pano, an interactive system motivated by moral framing theory that educates news consumers to think in a framework of fundamental human values. Pano encourages users to challenge their understanding of opposing views through collaborative annotation and discussion of moral framing in articles and comments. We describe two iterations of Pano -- the first covering a suite of ways to interact with news, and the second tailored toward annotation and discussion. We find that compared to a control, Pano users more often empathize with and re-frame arguments in the moral values of the opposing side, showing promise toward the ultimate goal of bridging the ideological divide.
翻译:社会正在表现出强烈的意识形态两极分化的迹象。当人们被推向寻求与自己不同的观点时,往往会拒绝不同的观点或发现这些观点不可理解。 工作表明,用受众的价值观来设计有争议的问题可以改善对相反观点的接受。 本文介绍了帕诺,这是一个互动的系统,其动机是道德框架理论,教育新闻消费者在人类基本价值观的框架内思考。 帕诺鼓励用户通过合作说明和讨论文章和评论中的道德框架,挑战他们对对不同观点的理解。 我们描述了帕诺的两个迭代 -- -- 第一个迭代涵盖了与新闻互动的一套方式,第二个是针对批注和讨论的。我们发现,与控制相比,帕诺用户更经常在对立方的道德价值观中反复灌输和重新构建论据,从而展现出弥合意识形态分歧的最终目标。