Online proctoring systems (OPS) are technologies and services that are used to monitor students during an online exam to deter cheating. However, OPS often violates student privacy by implementing overly intrusive surveillance to which students cannot consent meaningfully. The technologies used in OPS have been shown to unfairly flag students with disabilities. Our reflexive thematic analysis of interviews with students who have first-hand experience with online invigilated exams and who have disability accommodations points to their anxiety about the interaction between surveillance and their disabilities, leading to fears about misrepresentation and increased cognitive load on the exam. Students describe the compromises they need to make with their privacy and accommodations to take remote tests and share their privacy values. We present the implications for the design of OPS to mitigate the issues faced by disabled students.
翻译:在线监考系统(OPS)是一种用于监控学生在线考试过程以防止作弊的技术与服务。然而,OPS常因实施过度侵入性监控而侵犯学生隐私,且学生无法对此类监控给予有效同意。研究表明,OPS采用的技术会不公正地标记残障学生。通过对亲历在线监考考试且享有残障便利措施的学生访谈进行反思性主题分析,我们发现他们对监控与自身残障状况的交互作用感到焦虑,这引发了对被误判的担忧,并增加了考试时的认知负荷。学生描述了为参加远程考试而在隐私与便利措施之间做出的妥协,并分享了其隐私价值观。本文提出了OPS设计方面的启示,以缓解残障学生面临的困境。