Our society has been increasingly witnessing a number of negative, unintended consequences of digital technologies. While post-hoc policy regulation is crucial in addressing these issues, reasonably anticipating the consequences before deploying technology can help mitigate potential harm to society in the first place. Yet, the quest to anticipate potential harms can be difficult without seeing digital technologies deployed in the real world. In this position paper, we argue that anticipating unintended consequences of technology can be facilitated through creativity-enhancing interventions, such as by building on existing knowledge and insights from diverse stakeholders. Using lessons learned from prior work on creativity-support tools, the HCI community is uniquely equipped to design novel systems that aid in anticipating negative unintended consequences of technology on society.
翻译:我们的社会越来越多地目睹数字技术带来的一系列负面、意外的后果。虽然事后政策监管在解决这些问题方面至关重要,但合理地预测可能的后果可以帮助在第一时间减轻对社会的潜在伤害。然而,在看到数字技术在现实世界中部署之前,预测潜在的危害可能是困难的。在这篇立场论文中,我们认为,通过创意增强干预(如基于来自各个利益相关者的现有知识和见解),可以有助于预测技术对社会产生的负面意外后果。利用在创意支持工具方面的先前工作的经验教训,HCI社区是独特地准备设计新的系统,以帮助预测技术对社会产生的负面意外后果。