Facebook announced a community review program in December 2019 and Twitter launched a community-based platform to address misinformation, called Birdwatch, in January 2021. We provide an overview of the potential affordances of such community based approaches to content moderation based on past research. While our analysis generally supports a community-based approach to content moderation, it also warns against potential pitfalls, particularly when the implementation of the new infrastructures does not promote diversity. We call for more multidisciplinary research utilizing methods from complex systems studies, behavioural sociology, and computational social science to advance the research on crowd-based content moderation.
翻译:2019年12月在Facebook上宣布了一个社区审查方案,2021年1月在Twitter上启动了一个社区平台,名为Birdwatch,以解决错误信息。我们概述了基于过去研究的这种社区方法对内容调适的潜在好处。我们的分析虽然一般支持以社区方法处理内容调适,但也警告人们注意潜在的陷阱,特别是当新基础设施的实施不能促进多样性时。我们呼吁利用复杂的系统研究、行为社会学和计算社会科学的方法进行更多的多学科研究,以推动关于人群调和内容的研究。