Human-technology interaction deals with trust as an inevitable requirement for user acceptance. As the applications of artificial intelligence (AI) and robotics emerge and with their ever-growing socio-economic influence in various fields of research and practice, there is an imminent need to study trust in such systems. With the opaque work mechanism of AI-based systems and the prospect of intelligent robots as workers' companions, context-specific interdisciplinary studies on trust are key in increasing their adoption. Through a thorough systematic literature review on (1) trust in AI and robotics (AIR) and (2) AIR applications in the architecture, engineering, and construction (AEC) industry, this study identifies common trust dimensions in the literature and uses them to organize the paper. Furthermore, the connections of the identified dimensions to the existing and potential AEC applications are determined and discussed. Finally, major future directions on trustworthy AI and robotics in AEC research and practice are outlined.
翻译:随着人工智能(AI)和机器人应用的出现及其在各种研究和实践领域日益增长的社会经济影响,迫切需要研究对此类系统的信任;由于基于人工智能系统的工作机制不透明,智能机器人作为工人同伴的前景不明,因此,针对具体情况的跨学科信任研究是增加其采用的关键;通过对(1)对人工智能和机器人(AIR)的信任和(2)在建筑、工程和建筑工业(AEC)中的人工智能应用进行彻底的系统化文献审查,这项研究查明了文献中的共同信任层面,并利用这些层面来组织文件;此外,确定并讨论了已查明的层面与现有和潜在的人工智能机器人应用之间的联系;最后,概述了未来在人工智能和机器人研究和实践中可信赖的人工智能和机器人的主要方向。