The coexistence of parallel applications in shared computing nodes, each one featuring different Quality of Service (QoS) requirements, carries out new challenges to improve resource occupation while keeping acceptable rates in terms of QoS. As more application-specific and system-wide metrics are included as QoS dimensions, or under situations in which resource-usage limits are strict, building and serving the most appropriate set of actions (application control knobs and system resource assignment) to concurrent applications in an automatic and optimal fashion becomes mandatory. In this paper, we propose strategies to build and serve this type of knowledge to concurrent applications by leveraging Reinforcement Learning techniques. Taking multi-user video transcoding as a driving example, our experimental results reveal an excellent adaptation of resource and knob management to heterogeneous QoS requests, and increases in the amount of concurrently served users up to 1.24x compared with alternative approaches considering homogeneous QoS requests.
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