Large-scale language technologies are increasingly used in various forms of communication with humans across different contexts. One particular use case for these technologies is conversational agents, which output natural language text in response to prompts and queries. This mode of engagement raises a number of social and ethical questions. For example, what does it mean to align conversational agents with human norms or values? Which norms or values should they be aligned with? And how can this be accomplished? In this paper, we propose a number of steps that help answer these questions. We start by developing a philosophical analysis of the building blocks of linguistic communication between conversational agents and human interlocutors. We then use this analysis to identify and formulate ideal norms of conversation that can govern successful linguistic communication between humans and conversational agents. Furthermore, we explore how these norms can be used to align conversational agents with human values across a range of different discursive domains. We conclude by discussing the practical implications of our proposal for the design of conversational agents that are aligned with these norms and values.
翻译:大型语言技术在不同背景下越来越多地用于不同形式的与人类的交流。这些技术的一个特别有用的例子是对话媒介,这种媒介根据提示和询问输出自然语言文本。这种接触方式提出了若干社会和伦理问题。例如,将对话媒介与人类规范或价值观协调起来意味着什么?应该与哪些规范或价值观协调起来?如何做到这一点?在本文件中,我们提出一些有助于回答这些问题的步骤。我们首先对对话媒介与人类对话者之间语言交流的构件进行哲学分析。我们然后利用这一分析来确定和制定指导人类和对话代理人之间成功的语言交流的理想对话规范。此外,我们探索如何利用这些规范将对话媒介与人类价值观协调起来,跨越不同的不透明的领域。我们最后通过讨论我们的建议对设计符合这些规范和价值观的对话媒介的实际影响。