Nursing homes are critical facilities for caring frail older adults with round-the-clock formal care and personal assistance. To ensure quality care for nursing home residents, adequate staffing level is of great importance. Current nursing home staffing practice is mainly based on experience and regulation. The objective of this paper is to investigate the viability of experience-based and regulation-based strategies, as well as alternative staffing strategies to minimize labor costs subject to heterogeneous service demand of nursing home residents under various scenarios of census. We propose a data-driven analysis framework to model heterogeneous service demand of nursing home residents and further identify appropriate staffing strategies by combing survival model and computer simulation techniques as well as domain knowledge. Specifically, in the analysis, we develop an agent-based simulation tool consisting of four main modules, namely individual length of stay predictor, individual daily staff time generator, facility level staffing strategy evaluator, and graphical user interface. We use real nursing home data to validate the proposed model, and demonstrate that the identified staffing strategy significantly reduces the total labor cost of certified nursing assistants compared to the benchmark strategies. Additionally, the proposed length of stay predictive model that considers multiple discharge dispositions exhibits superior accuracy and offers better staffing decisions than those without the consideration. Further, we construct different census scenarios of nursing home residents to demonstrate the capability of the proposed framework in helping adjust staffing decisions of nursing home administrators in various realistic settings.
翻译:护理院是照顾体弱的老年人的关键设施,有全天候正规护理和个人援助。为了确保护理院居民的优质护理,适当的人员配置水平非常重要。目前的护理院人员配备做法主要基于经验和监管。本文件的目的是调查基于经验和基于监管的战略以及替代人员配置战略的可行性,以最大限度地降低在各种普查情景下护理院居民对不同服务需求的劳动成本。我们提议了一个数据驱动分析框架,以模拟护理院居民的不同服务需求,并通过梳理生存模式和计算机模拟技术以及域知识,进一步确定适当的人员配置战略。具体地说,我们在分析中,开发一个基于代理的模拟工具,由四个主要模块组成,即个人停留时间预测器、个人日常工作人员时间规划器、设施级别人员配置战略评价员和图形用户界面。我们使用实际的护理院内数据来验证拟议的模式,并表明,与基准战略相比,所确定的人员配置战略大大减少了经认证的护理助理人员的总体劳动力成本。此外,拟议的维持预测模式的长度认为多个排放处置方法都具有较高的准确性,并且提供了在不考虑的情况下为家庭护理院内决策提供更好的拟议人员配置决定。我们构建了不同模式,从而向家庭护理院内管理者展示了不同的调整。