Aging in place refers to the enabling of individuals to age comfortably and securely within their own homes and communities. Aging in place relies on robust infrastructure, prompting the development and implementation of both human-led care services and information and communication technologies to provide support. Through a long-term ethnographic study that includes semi-structured interviews with 24 stakeholders, we consider these human- and technology-driven care infrastructures for aging in place, examining their origins, deployment, interactions with older adults, and challenges. In doing so, we reconsider the value of these different forms of older adult care, highlighting the various issues associated with using, for instance, health monitoring technology or appointment scheduling systems to care for older adults aging in place. We suggest that technology should take a supportive, not substitutive role in older adult care infrastructure. Furthermore, we note that designing for aging in place should move beyond a narrow focus on independence in one's home to instead encompass the broader community and its dynamics.
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