Over the past year, research in various domains, including Natural Language Processing (NLP), has been accelerated to fight against the COVID-19 pandemic, yet such research has just started on dialogue systems. In this paper, we introduce an end-to-end dialogue system which aims to ease the isolation of people under self-quarantine. We conduct a control simulation experiment to assess the effects of the user interface, a web-based virtual agent called Nora vs. the android ERICA via a video call. The experimental results show that the android offers a more valuable user experience by giving the impression of being more empathetic and engaging in the conversation due to its nonverbal information, such as facial expressions and body gestures.
翻译：过去一年来,在包括自然语言处理(NLP)在内的各个领域加快了研究,以防治COVID-19大流行,然而,这种研究刚刚开始于对话系统上。在本文件中,我们引入了一个端对端对话系统,旨在缓解处于自我隔离状态的人的孤立状态。我们进行了控制模拟实验,以评估用户界面的影响,一个网络虚拟代理名为Nora vs. the and roid ERICA,通过视频电话进行。实验结果表明,机器人和机器人提供了更有价值的用户经验,给人的印象是,由于面部表情和身体手势等非口头信息,他们更能同情和参加对话。
相关内容
微信扫码咨询专知VIP会员