In business domains, \textit{bundling} is one of the most important marketing strategies to conduct product promotions, which is commonly used in online e-commerce and offline retailers. Existing recommender systems mostly focus on recommending individual items that users may be interested in. In this paper, we target at a practical but less explored recommendation problem named bundle recommendation, which aims to offer a combination of items to users. To tackle this specific recommendation problem in the context of the \emph{virtual mall} in online games, we formalize it as a link prediction problem on a user-item-bundle tripartite graph constructed from the historical interactions, and solve it with a neural network model that can learn directly on the graph-structure data. Extensive experiments on three public datasets and one industrial game dataset demonstrate the effectiveness of the proposed method. Further, the bundle recommendation model has been deployed in production for more than one year in a popular online game developed by Netease Games, and the launch of the model yields more than 60\% improvement on conversion rate of bundles, and a relative improvement of more than 15\% on gross merchandise volume (GMV).
翻译:在商业领域,\textit{bundling}是进行产品促销的最重要营销战略之一,这种促销在网上电子商务和离线零售商中常用。现有建议系统主要侧重于推荐用户可能感兴趣的个别项目。在本文中,我们的目标是一个实际但较少探讨的建议问题,即捆绑建议,目的是向用户提供各种物品的组合。为了在网上游戏中解决这一具体建议问题,我们正式将其作为在从历史互动中构建的用户项目集成的三方图上的一个链接预测问题,并用一个可以直接从图表结构数据中学习的神经网络模型加以解决。关于三个公共数据集和一个工业游戏数据集的广泛实验显示了拟议方法的有效性。此外,在网上游戏开发的流行网上游戏中,捆绑建议模型已经投入了一年多的生产时间,模型的启动使捆绑的转换率提高了60%以上,总商品量也相对改进了15%以上。