Social media analysis has become a common approach to assess public opinion on various topics, including those about health, in near real-time. The growing volume of social media posts has led to an increased usage of modern machine learning methods in natural language processing. While the rapid dynamics of social media can capture underlying trends quickly, it also poses a technical problem: algorithms trained on annotated data in the past may underperform when applied to contemporary data. This phenomenon, known as concept drift, can be particularly problematic when rapid shifts occur either in the topic of interest itself, or in the way the topic is discussed. Here, we explore the effect of machine learning concept drift by focussing on vaccine sentiments expressed on Twitter, a topic of central importance especially during the COVID-19 pandemic. We show that while vaccine sentiment has declined considerably during the COVID-19 pandemic in 2020, algorithms trained on pre-pandemic data would have largely missed this decline due to concept drift. Our results suggest that social media analysis systems must address concept drift in a continuous fashion in order to avoid the risk of systematic misclassification of data, which is particularly likely during a crisis when the underlying data can change suddenly and rapidly.
翻译:社交媒体分析已近实时地成为评估包括健康在内的各种议题的公众舆论的共同方法。社交媒体日多导致在自然语言处理过程中更多地使用现代机器学习方法。社交媒体的快速动态可以迅速捕捉基本趋势,但也带来了一个技术问题:过去在附加说明数据方面受过培训的算法在应用到当代数据时可能表现不佳。这个被称为“概念漂移”的现象,当兴趣主题本身或讨论主题的方式发生迅速变化时,可能特别成问题。在这里,我们探索机器学习概念漂移的影响,重点是在Twitter上表达的疫苗情绪,这是一个非常重要的主题,特别是在COVID-19大流行期间。我们表明,虽然2020年COVID-19大流行期间疫苗情绪大幅下降,但是,由于概念漂移,接受过关于广度前数据培训的算法可能在很大程度上忽略了这种下降。我们的研究结果表明,社会媒体分析系统必须持续处理概念漂移问题,以避免数据系统性分类的风险,在危机期间,在基本数据可以突然和迅速变化的情况下,这种可能性特别大。