In the current technology environment, users are often in a vulnerable position when it comes to protecting their privacy. Previous efforts to promote privacy protection have largely focused on top-down approaches such as regulation and technology design, missing opportunities to understand how to empower users through bottom-up, collective approaches. Our paper addresses this by analyzing what and how privacy-related topics are discussed on Quora. We identified a wide range of interconnected privacy topics brought up by the users, including privacy risks and dangers, protection strategies, organizational practices, and existing laws and regulations. Our results highlight the interplay among the individual, technological, organizational, and societal factors affecting users' privacy attitudes. Moreover, we provide implications for designing community-based tools to better support users' collective efforts in navigating privacy, tools that incorporate users' diverse privacy-related behaviors and preferences, simplify information access and sharing, and connect designers and developers with the user community.
翻译:在当前技术环境下,用户在保护自身隐私方面常处于弱势地位。以往推动隐私保护的努力主要集中于自上而下的方法,如法规制定与技术设计,而忽视了通过自下而上的集体性路径赋能用户的可能性。本文通过分析Quora平台上隐私相关话题的内容与讨论方式,填补了这一研究空白。我们识别出用户提出的广泛且相互关联的隐私议题,涵盖隐私风险与危害、防护策略、组织实践以及现行法律法规。研究结果揭示了影响用户隐私态度的个体、技术、组织及社会因素之间的相互作用。此外,我们为设计基于社区的隐私导航工具提供了启示:此类工具应整合用户多样化的隐私相关行为与偏好,简化信息获取与共享流程,并建立设计开发者与用户社群之间的连接,以更好地支持用户在隐私保护中的集体协作。