Artificial Intelligence (AI) covers a broad spectrum of computational problems and use cases. Many of those implicate profound and sometimes intricate questions of how humans interact or should interact with AIs. Moreover, many users or future users do have abstract ideas of what AI is, significantly depending on the specific embodiment of AI applications. Human-centered-design approaches would suggest evaluating the impact of different embodiments on human perception of and interaction with AI. An approach that is difficult to realize due to the sheer complexity of application fields and embodiments in reality. However, here XR opens new possibilities to research human-AI interactions. The article's contribution is twofold: First, it provides a theoretical treatment and model of human-AI interaction based on an XR-AI continuum as a framework for and a perspective of different approaches of XR-AI combinations. It motivates XR-AI combinations as a method to learn about the effects of prospective human-AI interfaces and shows why the combination of XR and AI fruitfully contributes to a valid and systematic investigation of human-AI interactions and interfaces. Second, the article provides two exemplary experiments investigating the aforementioned approach for two distinct AI-systems. The first experiment reveals an interesting gender effect in human-robot interaction, while the second experiment reveals an Eliza effect of a recommender system. Here the article introduces two paradigmatic implementations of the proposed XR testbed for human-AI interactions and interfaces and shows how a valid and systematic investigation can be conducted. In sum, the article opens new perspectives on how XR benefits human-centered AI design and development.
翻译:人工智能(AI)涉及广泛的计算问题和使用案例,其中许多涉及人类如何与AI互动或应该互动的深刻、有时是复杂的问题。此外,许多用户或未来用户确实对AI是什么有抽象的想法,这在很大程度上取决于AI应用程序的具体体现; 以人为中心的设计方法将建议评价不同化物对人类对AI的认识和互动的影响; 由于应用领域和现实中的体现极为复杂,很难实现这一方法; 然而, XR为研究人类-AI互动提供了新的可能性。 文章的贡献是双重的:首先,它提供了基于XR-AI连续体的人类-AI互动的理论处理和模式,作为XR-AI组合不同方法的框架和视角。 以人为中心的设计方法将XR-AI组合作为一种方法,用来了解人类对AI接口的预期影响,并表明XR和AI在现实中的有效和系统化的结合如何有助于对人类-AI互动和界面的有效和系统化调查。 第二, 文章提供了两次模拟的人体-AI互动的模拟实验, 展示了上述系统互动的两种不同结构的实验, 展示了对AI系统的实验。